Through multiple channels, the Group maintains good communication with our stakeholders.
Stakeholder Group Stakeholder Key Concerns Communication Methods or Channels
The Board and Management
  • · Healthy and sustainable business development
  • · Compliant business operations
  • · Business reputation and impact
  • · Board meetings
  • · Executive meetings
  • · Questionnaire survey
  • · Interview with the management
  • · Phone and e-mail communication
Employees
  • · Occupational health and safety
  • · Employee compensation and benefits
  • · Occupational training opportunities
  • · Employee training and workshops
  • · Employee engagement activities and meetings
  • · Employee suggestion box and symposiums
  • · Internal company newsletter
  • · Questionnaire survey
Clients and Property Owners
  • · Product and service quality
  • · Protection of customer rights
  • · Customer satisfaction survey
  • · Professional after-sales service
  • · Product quality monitoring
Suppliers and Contractors
  • · Cooperation and mutual benefits
  • · Contract fulfilment
  • · Site inspection
  • · Supplier selection and approval management
  • · Daily business communication
  • · Questionnaire survey
Shareholders and Investors
  • · Healthy and sustainable business development
  • · Compliant operations
  • · Risk control
  • · Return on investment
  • · Shareholders’ meetings
  • · Questionnaire survey
  • · Announcements, circulars, annual reports and financial statements
Peers and Partners
  • · Cooperation and mutual benefits
  • · Product and service quality
  • · Contract fulfilment
  • · Industry associations
  • · Industry standard formulation organisations
Media
  • · Information disclosure
  • · Community investment
  • · Announcements, circulars, annual reports and financial statements
  • · Company website and social media
Government
  • · Corporate operating in compliance with laws and regulations
  • · Occupational health and safety
  • · Protection of customer rights
  • · Response to national policies
  • · Active collaboration with government agencies of their supervision and inspection works
  • · Compliance with laws, regulations, and government policies
Community and the Public
  • · Environmental protection
  • · Community investment
  • · Community investment
  • · Volunteering service
  • · Charity and donation projects